Every Customer Deserves a Response. Every Problem a Fix.
After every visit, HighRater texts your customers and asks how it went. Happy ones become 5-star Google reviews. Unhappy ones reach you first — so you can make it right before they tell anyone else. Plus AI replies to every review, automatically.
"Booked a last-minute appointment and they fit me in same day. Front desk was so friendly."
Thanks so much, Marcus! We're thrilled we could fit you in same-day — see you next time.
Score 4/10 — owner alerted instantly. AI recovery message sent. Customer offered a direct line to resolve the issue.
Everything you need to dominate your reputation
Intelligent automation that works while you sleep — from AI review responses to proactive service recovery.
Unified Reputation Dashboard
See all reviews across platforms, live stats, negative review tracker, and full response history in one clean interface.
SMS Feedback System
Send an SMS after every visit asking customers to rate their experience 1–10. Every customer gets the Google review link — and a direct private channel so they can reach you first if something went wrong. Happy customers share their experience publicly. Unhappy ones usually choose to reach you directly, giving you a chance to make it right.
AI Review Responses
Personalized, human-like replies to every Google, Facebook & Yelp review. Choose from 4 tones: Professional, Friendly, Formal, Empathetic.
Website Review Widget
Show your live Google rating and best 5-star reviews right on your website with one line of code. Fresh social proof, updated automatically every day — turns visitors into bookings.
Service Recovery Alerts
Instant flagging of low scores + AI suggests the perfect response to turn the situation around before it damages your brand.
Auto-Pilot Mode
Bulk processing, 24/7 auto responses, and full history. Approval or auto-pilot — you decide the level of control.
Analytics & Insights
Track positive vs negative trends, respond timing, and customer sentiment over time — actionable reports included.
Connect your platforms
Link Google Business, Facebook & Yelp in one click.
AI learns your brand voice
Customize tone and approval rules — responses feel truly human.
Watch reputation grow
Automated review responses + sentiment capture = happier customers and more 5-star ratings.
The cost of doing nothing
What bad reviews are quietly costing you
Every unhappy customer who posts publicly — and every happy one who never leaves a review — is lost revenue. Here's exactly what that looks like, and how HighRater fixes it.
A single bad review can cost a local business
$1,000s
in lost customers — far more than HighRater costs per year. One review you prevent pays for itself.
Start protecting your reputation →What local business owners are saying
"We had dozens of unanswered Google reviews. HighRater AI caught up on all of them overnight. Our rating climbed within a month."
"The feedback system alerted me the moment a customer was unhappy. I reached out directly, fixed the issue, and they ended up leaving us a 5-star review. Genuinely saved us."
"I used to spend my Sunday mornings replying to reviews by hand. Now it just happens. Easiest decision I've made for the business this year."
Simple, transparent pricing
No hidden fees. Cancel anytime. Start with a 7-day free trial.
For solo locations
Single
One business, fully automated. Ideal for a single dental clinic, salon, repair shop, or any one-location business that wants more 5-star reviews on autopilot.
- ✓ 1 business location
- ✓ AI review responses (unlimited)
- ✓ SMS customer feedback system
- ✓ Reputation dashboard
- ✓ Website review widget
- ✓ 24/7 auto-pilot mode
For growing businesses
Growth
Up to 3 locations from one dashboard. Built for businesses with multiple branches that want every location managed in one place — cheaper than running three separate tools.
- ✓ Up to 3 locations
- ✓ Everything in Single
- ✓ Priority support
- ✓ Advanced analytics
- ✓ Team member access
For agencies & multi-location
Agency
Up to 10 locations with white-label reporting. For agencies managing reputation for multiple clients — at $90/location, a fraction of what competitors charge per location.
- ✓ Up to 10 locations
- ✓ Everything in Growth
- ✓ Agency referral program
- ✓ Custom reporting & white-label
- ✓ API access
No contracts, cancel anytime. 7-day free trial, then monthly subscription.
By starting a trial you agree to our Terms, Privacy Policy, and Refund Policy.
How we compare
Why businesses are switching to HighRater
Birdeye and Podium charge enterprise prices for features most local businesses don't need. HighRater gives you what actually moves the needle — for less.
Competitor pricing based on publicly available information. Prices may vary by plan and region.
Online reputation management, made simple
Your online reputation is your business's digital word of mouth. Research shows that 81% of customers check Google before choosing a local business, and online reviews now account for roughly 20% of local search ranking factors. For dental clinics, hair salons, auto repair shops, restaurants, and every other local business, actively managing your reviews isn't just about looking good — it's one of the highest-impact local SEO investments you can make.
HighRater is an AI-powered review management platform built specifically for local businesses. It combines automated AI review responses, a smart customer feedback system, and review monitoring in one clean dashboard. When you respond to Google reviews quickly and professionally, Google reads the keywords in your replies to better understand your services — helping you climb higher in local search results and the Google Maps pack.
Instead of paying for a heavyweight enterprise suite, HighRater AI gives small and local businesses exactly what they need: get more Google reviews, respond to every review automatically across Google, Facebook, Yelp, and Trustpilot, and turn happy customers into 5-star social proof — while giving every customer a direct line to reach you so you can resolve issues fast. It's online reputation management, review generation, and customer feedback monitoring in one affordable platform.